Quality Pillows Online
Buy quality pillows online at Purley Pillows
Purley Pillows is an e-commerce division of the award winning bed retailer, Surrey Beds whose flagship store is in Purley, Surrey.
Surrey Beds was established in 2001 and has successful helped tens of thousands of people select the correct bed and help them improve their sleep quality. In 2014 Surrey Beds celebrated selling over 25,000 beds.
During this time, with the evolution of the internet, online sales and e-commerce in general have become an increasingly important part of any business.
Surrey Beds have been reluctant to join the many ‘catalogue’ style e-commerce bed and mattress e-tailers, as we believe buying the correct bed requires the sleeper to ‘try before they buy’. With this in mind, we have created a beautiful showroom stocked with the highest quality, carefully selected, products that are industry leading, technologically modern and designed to enable our customers to sleep better.
One of the key obstacles to e-tailing beds and mattresses is the logistics involved in delivering the products into the customers’ home. At Surrey Beds we prefer to deliver our customers’ new beds ourselves, knowing that the delivery may be the final time, our customers will have contact with us and maybe the part of our service they remember most. So, we like the experience of the delivery to be efficient and professional. With this in mind we offer an ‘into the bedroom’ service and assemble all divan beds for you. This service would not be possible if we are offering a nationwide delivery service.
So, as we wanted to add an e-commerce arm to our existing business, we decided to offer pillows. Pillows are sleep products which are as equally important as a your mattress, whilst you maintain a healthy sleeping posture, which is vital to achieving a good night’s sleep.
With pillows, though, we can simply deliver them using a door-to-door delivery service. For this we initially chose myHermes.
As Surrey Beds sell only the finest products, we understand that our customers should know, like and trust us before committing to purchasing their new bed from us. With this in mind, our Pillows website offers prospective customers an opportunity to buy from us without having to spend hundreds or thousands of pounds.
Because we like our customers to only buy products that improve their sleep quality, we offer pillows from credible suppliers and manufacturers. In fact the buying in of our products is our favourite part of our business as we do all of the product and market research, so that our customers don’t have to.
We thrive on our customers’ referring their colleagues, friends and family to us, so we know we have to offer a remarkable and referable service.
by Jerry Cheshire